Welcome to UniversalGemz! We aim to provide the best shopping experience for our valued customers. Below you'll find all the information you need about our shipping policies. If you have any further questions, please feel free to contact our customer support team.

Shipping Destinations

UniversalGemz is proud to offer worldwide shipping. We strive to deliver our products to every corner of the globe. Please note that shipping times and costs may vary depending on the destination.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. You can view the shipping cost for your order at checkout before finalizing your purchase.

Processing Time

Orders are typically processed within 1-3 business days. During peak seasons or holidays, processing times may be slightly longer. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Times

Shipping times vary depending on your location. Below are our estimated shipping times:

• Domestic Shipping (within the USA):

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days

• International Shipping:

  • Standard Shipping:  7-15  business days
  • Expedited Shipping: 5-10 business days

Please note that these are estimated delivery times and actual delivery times may vary.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on our website or through the carrier's website.

Customs and Duties

For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. We recommend checking with your local customs office for more information on any potential charges.

Shipping Address

Please ensure that your shipping address is correct and complete. UniversalGemz is not responsible for orders shipped to incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact us as soon as possible.

Lost or Damaged Packages

UniversalGemz is committed to ensuring that your order arrives safely. If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure that you receive your order.

Returns and Exchanges

If you are not satisfied with your purchase, please refer to our Return Policy for information on returns and exchanges.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

• Email: universalgemz1@gmail.com

Thank you for shopping with UniversalGemz!

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This shipping policy page provides detailed information to help customers understand the shipping process and set their expectations accordingly. Feel free to customize it further based on your specific business needs.